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Lilongwe Water Board - Customer Satisfaction Survey

Dr. Blesssings Chinsinga, Mr. Jacob Mazalale, Mr Joseph Chunga, Juba Alyce Kafumba Jan 2019 – Apr 2019 Lilongwe Water Board Lilongwe

Lilongwe Water Board sought to engage a recognised and established research institution to conduct a Customer Satisfaction Survey in order to establish the Board's customer rating in terms of its delivery of service.

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